It's rare that Sharon Johnson misses church on Sunday mornings. But last Sunday was a painful exception.
"My whole face was swollen, and I needed to go to the hospital," the 58-year-old from Fort Worth said.
A nasty toothache had her calling MedStar for help. But instead of sending an ambulance, they sent something else.
It was a Lyft driver who showed up at her door.
"No, I hadn’t heard of it," Johnson said, chuckling. "First time."
For years now, nurses like Betsy Acker have been helping MedStar callers like Johnson determine if their conditions really require an ambulance. If they didn't, she'd call them a cab instead, paid for by MedStar, which would take them to urgent care or the doctor's office.