The two areas of greatest impact on the fire service are going to come in personnel management and professional development.
We are about to face the biggest transition in personnel in the past 25 years. As we all know, firefighters retire in bunches; the difference now is in the type of employees our officers will be tasked with managing. I am no expert on so called millennials, but I know enough to realize they do not see the world or learn the same way my generation did. I am sure the generation of firefighters who came before me, primarily veterans from WWII, Korea and Vietnam, thought the fire service was going to meet its doom with our ilk stepping in.