Just as fire departments are getting used to working with millennials, another generation is coming along. This generation is significantly different from their predecessors and will require some adaptations in leadership and management for them to contribute to their fullest.
The newest generation, born after 1995, is just now entering the workforce. They have been called “iGen” by author and researcher Jean Twenge, an expert on generational differences. In her book “iGen: Why Today’s Super-Connected Kids are Growing Up Less Rebellious, More Tolerant, Less Happy – and Completely Unprepared for Adulthood,” Twenge discusses some key characteristics of this generation, including the fact that these young people are the first to have lived their entire lives connected to the world via the internet and social media.