While public communication becomes increasingly digital and existing technologies become obsolete or unserviceable, public safety leaders in 911 and telecommunication agree that upgrading to NG911 systems across the country will ensure that every request from every individual is received, located and responded to in the way that best meets the needs of the public and first responders.
After two years of research, a team of experts — with input from the emergency communications community — has determined that it will cost between $9.5 and $12.7 billion over the next ten years to expand Next Generation 911 (NG911) capabilities to all 911 call centers in the U.S.
“The intention of this report is to provide information about the cost of implementing NG911 across the nation to Congress. While the report can’t be used by local or state agencies to measure their deployment progress, the FCC’s Task Force for Optimal PSAP Architecture used the same model to develop the NG911 Readiness Checklist, which can be used to assess a specific agency’s status,” said National 911 Program Coordinator Laurie Flaherty.