Deann Macleod, communications manager for Kingman Fire Department, was awarded her emergency number certification through the National Emergency Number Association. This is a significant accomplishment for communication centers and dispatchers, Fire Chief Jake Rhoades said. “Deann has made a significant commitment to attain this certification and she should be commended,” Rhoades said. “This once again exemplifies the department’s commitment to the development of our members and pushing for continuous improvement.” NENA first formed a certification committee in 1992 to explore the development of a certification program for individuals involved in emergency number program management.