An ambulance company heard more complaints on Thursday during a special meeting called by a city that wants to be able to dump the private company but can't because it has a contract with the county. American Medical Response is facing scrutiny for not responding to emergency calls in eight minutes and 59 seconds as required by its contract with DeKalb County. Dunwoody city leaders who spoke inside the chamber on Thursday say it's a recipe for disaster. One by one, Dunwoody city leaders laid out their case against AMR before the Region 3 Emergency Medical Services Council. Content Continues Below “This excessive response time of AMR is unacceptable and putting lives at risk," said Police Chief Billy Grogan, of the Dunwoody Police Department.