Dispatchers in Ada County honored for their life-saving work behind calls

VIDEO: When you call, they answer and help. From April 14-20, the days are known as the National Public Safety Telecommunications Week. Otherwise known as a time to honor 911 Dispatchers. Their days are often long, and different every minute. Even though dispatchers are behind the scenes, they are the initial first responder when a 911 call comes in. They're delegating incident response and deciding what to do in a variety of highly stressful situations. Just last week, one Ada County dispatcher walked a couple through delivering their baby at home, because they weren't going to make it to the hospital in time, Zachary Walls, Captain of the Dispatch Center for Ada County Sheriff's Office told KTVB. Ada County Dispatcher, Cerstin Koenig picked up the phone when a hangar collapsed in Boise in February.
KTVB-TV NBC 7 Boise

Assistant Fire Chief, EMT retire from Rock Creek Fire District/Quick Response in Twin Falls County

For Assistant Fire Chief Greg Vawser and EMT Jayne Hunsaker, working with great people and having the opportunity to give back to the community made it all worthwhile. The two longtime workers for the Rock Creek Fire District/Rock Creek Quick Response have retired, and were thanked Monday during a surprise gathering at the fire station. “Just working with all the great crew we’ve had here, that’s the biggest thing,” Vawser said were some of his fondest memories. For him, his career at the fire district was a “family thing,” as his father and uncle were firefighters there when he began work 35 years ago. Vawser also worked for UPS for 32 years. Hunsaker said she has seen a lot of things, some of which she doesn’t want to remember, including responding to crashes when she knew the people involved.
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