More and more people are calling 911, but first responders say something needs to change, if they're going to keep providing emergency services to our Stateline community.
"911 system was designed to take care of people who were acutely ill, gravely injured, critical things," said Rockford Fire's Mobile Integrated Health Coordinator Brian Park.
But what happens when a service that's meant to help starts to be overused?
"Numbers wise we're looking at about a 1,000 call increase between 2016 and 2017," said Park.
"We've seen over the last 10 years, the numbers shown that the volume has increased about 3 percent a year consistently," said Freeport Fire Chief Todd Allen. "And then from 2016 to 2017 we saw a spike."
That spike was an increase of more than 300 medical calls.