'Text-to-911' is Minnesota's new emergency texting service

  • Source: Minneapolis Star Tribune
  • Published: 12/06/2017 12:00 AM

For the first time, Minnesotans can send a text message to 911 during an emergency when calling for help is not an option, state authorities announced Tuesday. The statewide service, known as “Text-to-911,” went live Tuesday morning and will provide a connection to emergency services for people who are deaf or unable to speak. It could also help crime victims caught in dangerous situations — such as home invasions, domestic assaults or active shooter incidents — in which speaking on the telephone could put them in greater danger. State officials said the service will have a particular benefit for the estimated 1 million Minnesotans who are deaf, deaf-blind, or hard of hearing, and have long sought an alternative to calling 911.


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