The release of a third-party survey of the Greenville Fire-Rescue agency provided an 11-point plan for improvement. Notably, the survey found "a high level of dissatisfaction with leadership by many but not all in the department."
The survey, conducted by Developmental Associates, LLC, also found that "dissatisfaction crosses shifts, age and position.' The report was released Monday morning in advance of a press conference to be held by Greenville City Manager Ann Wall and Greenville Fire/Rescue Chief Eric Griffin at 10:30 a.m. The report also addresses the lack of merit raises outside of those tied to promotions in rank and concerns over the deployment model used by the department to respond to calls.
The report recommends an even further analysis of the call volume for the department to create a deployment model that "ensures effective allocation of resources, evaluation of workload, and response."