It's tough to be a first responder, and it's been a terribly tough year in the metro -- 10-year-old Victoria Martens, 11-year-old Nhi Nguyen and now three more children killed in the Four Hills Neighborhood. So how do the men and women in uniform cope? A pamphlet that all Sandoval County firefighters get explains how after a bad call first responders can try to pull themselves back together. Both the chaplain and fire chief said it's often the next call that keeps them going.