With any digital technology, there is a need to upgrade over time.
The emergency communication equipment utilized by county 911 centers is no different.
Also like other technology, the 911 centers’ equipment isn’t entirely immune to problems: Power outages, connectivity issues and damaged equipment can all interfere with callers’ ability to reach the right people in an emergency.
“Every system is a little bit different,” said Kevin Revere, Oneida County director of Emergency Services. And, “none of this is inexpensive.”
Beginning in January, Revere said, Oneida County will begin work on a backup 911 system in which phone lines will be fed to a temporary facility seated in the Oneida County Office building.
“In case of emergency outages, we have a plan,” Revere said. “We’ll be able to walk in (to the temporary center) and immediately answer emergency calls.”