Dispatchers, Chiefs Worry for Public Safety Amid Staff Shortages at the Lewis County 911 Center

  • Source: Centralia Chronicle
  • Published: 01/25/2017 03:58 AM

In the early morning hours, as many are waking up for the day and starting commutes to school or work, the Lewis County 911 Communications Center may only have two dispatchers on duty. Those two people must work together to monitor three radios for every law enforcement and fire agency in the county and two phone lines — 911 and non-emergency — for every call from citizens. When one goes on break, the other is on their own. Both dispatchers and emergency responders say that level of staffing is a tragedy waiting to happen. “Our concerns have been ignored by management.



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