For the first time, emergency dispatchers for Snohomish County’s 47 police and fire agencies are operating together at one location, a move that has already helped improve service and save tax dollars.
Before Wednesday, dispatchers were housed at two 911 call centers: SNOCOM in Mountlake Terrace and SNOPAC in Everett. The governing boards for the dispatch centers spent more than 18 months evaluating service and cost impacts and voted late last year to combine operations. The two dispatch agencies consolidated Jan. 1 as Snohomish County 911, but continued to operate at two campuses while they developed plans to come together at single location.