VIDEO: When first responders arrive at a scene, sometimes what they encounter is so horrific the incident has lasting psychological impacts.
Other states are taking action to address mental health issues these heroes sustain on the job and there is a push in Idaho to follow suit.
On Sunday, a town hall was held in Meridian to discuss why the Gem State needs to act now.
"A lot of times when I hang up with a caller, I try and let it go," said Becky Justus, a dispatcher with the Nampa Police Department.
"That trauma doesn't go away for me," Justus said. "I have gone to counseling, I have taken medication for it, there are many things I have had to do personally."
Timothy Wonacott is a firefighter with the Boise Fire Department.
"When I was first hired I thought I was ten feet tall and bulletproof," Wonacott said.
Wonacott has also sought counseling for what he has seen on the job.