VIDEO: In an effort to reduce a strain on San Diego’s 911 response system, the city’s mayor announced the resurrection of a decade-old program to help its top abusers -- some who call hundreds of times a year.
“Every day, San Diego’s emergency 911 response system receives thousands of calls day and night for help from residents and visitors alike. Unfortunately, there is a very small group of individuals who call over and over and over again,” Mayor Kevin Faulconer said during a press conference Monday.
Faulconer announced the City of San Diego will partner with the county to revamp the Resource Access Program (RAP), which is a mental health initiative that tracks frequent 911 callers and provides assistance for long-term care.
RAP clients represent less than 1 percent of the San Diego population yet generates 20 percent of the emergency calls, according to Faulconer.