Live video option lets North Carolina county 911 see your emergency

  • Source: WTVD-TV ABC 11 Durham
  • Published: 10/15/2019 12:00 AM

VIDEO: The ABC11 I-Team obtained videos that are the first examples of what Person County officials call their "game-changing" technology for 911 callers. The videos are from live calls and were recorded at Person County Emergency Management's offices in Roxboro. "This is wonderful. This makes 911 dispatchers the true first responder," Brett Wrenn, Person County Emergency Communications Manager, told ABC11. "This is going to give that insight first responders need while they're on their way to these types of events." Person County introduced the technology in August, and so far its implementation has been limited to mostly fire calls and some "law enforcement," Wrenn said. The video feature starts only after a caller phones in regularly to 911, then the dispatcher uses discretion if he or she thinks live video might provide more information.


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