Dispatch investigated for Indiana minivan tragedy response

  • Source: WBND-LD ABC 57 South Bend
  • Published: 01/06/2020 12:00 AM

VIDEO: An internal investigation has been opened to look into the procedures and training protocol of the Saint Joseph County Dispatch Center. ABC57 is still following the New Year's Eve tragedy that killed four-year-old James and his sister, two-year-old Natalie Kleven and left mother, Brook, and her 3-month-old son in critical condition. Now the question is did the 9-1-1 confusion cost precious minutes--and possibly lives. Looking into the scanner recordings from that afternoon, you can hear that the first call about a black Toyota minivan sinking into a retention pond on East University Drive in Mishawaka, came into the Saint Joseph County Dispatch Center at 2:46 p.m. Sound from the Saint Joseph County Police and Fire scanner, "Fir and University Drive at the City Center see if a vehicle has gone into the pond Fir and East University Drive at the City Center.”


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