App helps Minnesota first responders approach people in crisis

  • Source: KEYC-TV CBS/Fox 12 Mancato
  • Published: 03/24/2021 12:00 AM

VIDEO: For those with mental or physical disabilities, moments of crisis and high-stress situations can causes panic or unpredictable responses. That’s why Mankato Public Safety is using an app that can help them approach those with special needs. The Vitals App provides first responders with medical data and other critical information when they come into contact with a vulnerable person. When a person wearing a Vitals Bluetooth Beacon comes within 80 feet of a first responder, it notifies that responder’s smartphone device on their unique needs and the best way to interact with them. “We will get an alert and we won’t get an alert until we get within that distance. And that alert will provide information to the responder in real-time. Information provided by the person themselves, a parent, or a caregiver that may have information such as emergency contacts, ways to calm, ways to de-escalate,” said Officer DuRose.


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