VIDEO: The pandemic has put more burden on first responders answering emergency medical calls.
Dallas Fire-Rescue is hoping to cut down on burnout, response times and overtime with a new approach to staffing its ambulances. A new pilot program will run for six months. At first, DFR will use internal staff to determine if the model works. If so, they will begin recruiting and hiring single-role paramedics.
According to the fire chief, the department averages 210,000 calls for EMS service every year. He says the numbers keep going up, especially during the pandemic. It’s spreading EMS resources thin.
"We have to think outside of the box see how we can be more efficient with the resources that we have," said DFR Chief Dominique Artis.
That's how the Single-Role Paramedic Pilot Program got into motion.