AT&T Launches New Location-Based Routing System for 9-1-1 Calls in the United States

  • Source: MacTrast
  • Published: 05/11/2022 12:00 AM

AT&T on Tuesday announced the launch of its new location-based routing to automatically transmit wireless 9-1-1 calls to the appropriate 9-1-1 call centers on a nationwide basis. AT&T can quickly and more accurately identify where a wireless 9-1-1 call is coming from using device GPS and hybrid information to route the call to the correct 9-1-1 call center, also known as public safety answering point or PSAP. AT&T says that this new location-based routing initiative, launched in partnership with Intrado, is the first-ever of its kind. The carrier says that the “Locate Before Route” feature will allow AT&T to identify where a 911 call is coming from within 50 meters of a device’s location. Today, 68% of adults don’t have a landline in their homes. When the first 9-1-1 systems were established over 50 years ago, communication technology was drastically different, as landline phones dominated the market. Now, 80% of 9-1-1 calls come from a mobile device.


We welcome comments from registered users. Comments are solely the responsibility of those who post them; their viewpoints are not endorsed by the Daily Dispatch and (read more)
ship name
no comments have been added

Sign up to subscribe to custom state Daily Dispatch emails for free

click to subscribe