Four firefighters suffered burns Tuesday while trying to rescue someone they thought was inside a burning home in the New Town neighborhood of Northwest Jacksonville. The Jacksonville Fire and Rescue Department was called just after 1 p.m. and saw flames and heavy smoke coming from the house on Acorn Street near West 2nd Street. Neighbors said someone was trapped inside, so four firefighters forced their way inside and encountered high heat and flames. JFRD Chief Keith Powers said the firefighters sustained first- and second-degree burns, but they were in good condition and should be treated and released from UF Health Jacksonville within hours. Powers credited the high-quality bunker gear the city issues with preventing more serious injuries to the firefighters.