VIDEO: Idaho Falls Fire Chief Duane Nelson is no stranger to the Idaho Falls Fire Department. He joined the department in 1997. He served as interim chief for about five months five years ago before former chief Dave Hanneman was hired. He says the station is more established now than it was when he was interim chief. "With that growth came lots of challenges," Nelson said. "And those challenges didn't cease when Chief Hanneman left. And so what we're trying to do as a new staff, and a command staff and as a department is to reorganize those goals." One of his first duties as chief is to work on the budget for the year. He says they are looking at operations and how to best use their resources. "We're looking hard at the service delivery that we provide," Nelson said.