Months after a racist incident spurred the City of Buffalo Fire Department to evaluate procedure and mandate diversity training — the City is rolling out the first stage of its program. Fire Commissioner William Renaldo said the city took the incident seriously and began working right away to address it. “We started with a working group to figure out the way forward, we identified…an independent contract to help us out.” “We see it as an opportunity to get better,” said Buffalo’s Chief Diversity officer Shatorah Donovan. “Whenever issues arise that’s actually a good thing, because we then can learn from those instances.” Renaldo and Donovan began this week making in-person visits with every platoon in the city to roll out the program and let each firefighter know what to expect in the coming months.