The Norwalk Fire Department has joined an elite status, thanks to its latest audit. The Insurance Service Organization, better known as ISO, graded the agency at Class 3.
“This puts us in the top 10 percent of fire departments in the country,” Chief John Soisson said. “For me, it’s not prestige; it’s a measuring stick of the quality of your department.
“Basically (the way) I think of it is they rate the fire department and they are rating you only on fire suppression,” he explained. “It has nothing to do with EMS; it has nothing to do with rescue; it has to do with your ability to put out fires quickly and to prevent damage.”
During the last audit in 2008, the department received a grade of Class 4.
ISO calls its audit a public protection classification (PPC) survey.