Complaints continue about Snyder, Union 911 center

  • Source: The Daily Item
  • Published: 11/13/2019 01:06 PM

Complaints about equipment failure at the Central Susquehanna Regional 911 serving Snyder and Union counties are continuing several months after the system was consolidated. "I understand it's a new system and there will be bugs, but it's been six months," said Keith Martin, fire chief in McClure. Snyder County Commissioner Joe Kantz said communication "glitches" are being worked out with the help of a new communication tower in Mifflin County that should "eliminate quite a bit of the static" on emergency responders' radios in the western part of the county. Kantz said he hasn't received any calls of concern from first responders while the issues are being worked out. Martin said he didn't raise any issue with 911 Executive Director Cheryl Stiefel because of the way his complaints were handled in May when he raised issues about poor reception on volunteer firefighters pagers. "They've been promising us it would be worked out. I'm sick of hearing excuses," he said.



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