Day-long phone outage, calls to 911 emergency centers restored in Midstate counties

  • Source: WHTM-TV ABC 27 Harrisburg
  • Published: 01/21/2021 08:00 PM

Calls to 9-1-1 Emergency Centers are finally getting through on Thursday evening after an outage that lasted nearly 24 hours in some parts of the Midstate. In all, abc27 News counted 14 counties mentioned by either the Pennsylvania Emergency Management Agency or the impacted phone company as being at least partly affected by the outage. Franklin County was among the first to alert the public on Wednesday that something was wrong. "A fire chief tried to call in on an administrative line to put an apparatus back in service, and he couldn't get through, so he got a hold of our communications coordinator through email and advised him that something was wrong with the phone lines," explains Jake Crider, director of emergency services for Franklin County.


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