State AG investigating if 911 outage affected you

  • Source: Tacoma News Tribune
  • Published: 01/09/2019 04:30 AM

The recent 911 outage sent dispatch centers across the Northwest scrambling, but the Tri-Cities appears to have escaped any serious problems. On Tuesday, state Attorney General Bob Ferguson issued a call for people affected by last month’s 911 outage to contact his office. It came days after dispatch center leaders gathered to talk about how they handled the emergency calls that failed to ring through to police and fire dispatchers for more than 12 hours. It will likely take months before someone determines what caused the phones to the Southeast Communications Center to go silent around 8:30 p.m. on Dec. 27, said Manager Kim Lettrick. When they realized there was a problem, they spread the word through news organizations, social media and emergency alert systems about a different emergency number to call. Officials don’t know how many calls they handled during the disruption.


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