We rely on 911 to provide help and be there at all times, but over the years that's become a challenge.
Especially, as the nation continues to see a shortage of 911 call takers. Several call centers in Central Washington say they have been experiencing this for years.
"911, what is the address of your emergency?"
When you call 911 there is always someone on the other end of the line, no matter the call, help is always provided. Even with call centers being short staffed.
"Habitually there's always been a storage," said Brad Coughenour, SunComm 911 Communications director.
Coughenour says this is nothing new to him.
"I also came from Coeur D'Alene near Spokane and we were on constant shortage there, and I know for a factor they're in a shortage as we speak, so it's nationwide."