Darren Jorgenson was making his way out of town to visit with family when his pager beeped. He turned around to see a massive smoke plume. He was miles away from the source of the fire, but he could tell it was big. He rushed back to the fire station and boarded 95-foot ladder truck heading out to the call, the second of the trucks to leave. When they arrived at the source of the smoke, the Lighthouse Cove with all four sides of the condominium building on fire, Jorgenson assumed the role of pump operator. The pump operator is responsible for the water supply running from the nearby fire hydrant to the hoses being used by firefighters.