A day in the life of a Raleigh County dispatcher

  • Source: WVVA-TV Bluefield
  • Published: 06/08/2018 01:10 PM

For those in their darkest hour, they're the ones on the other end of the line. Day in and day out, they spend sleepless nights answering life-altering calls. "There's times in dispatch where the calls can go from zero to 100 percent in a matter of seconds," explains Raleigh County 911 Dir. John Zilinski. The 911 calls can range from a five alarm fire to a mine explosion to someone who isn't sure they can go on. "For me one of the most touching calls was a lady, I just listened to her. Just listening. I know it helped her during a bad time," said Raleigh County's 911 Communications Dir. James Huggins.


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