Texas Emergency Communications Center earns elite designation as Accredited Center of Excellence

  • Source: Houston Chronicle - Metered Site
  • Published: 06/10/2022 12:00 AM

Only a few short months since it was established, the Texas Emergency Communications Center, which serves as the 911 dispatch center for five volunteer fire departments in northern Harris County, has achieved a noteworthy milestone. The local emergency response service was designated as an Accredited Center of Excellence for emergency fire dispatching, one of only 64 agencies in the world to receive that distinction. The accreditation status was bestowed on the TECC last month by the International Academies of Emergency Dispatch, the standard-setting organization for emergency dispatch services worldwide. Accreditation from the IAED is the highest distinction given to emergency communication centers, certifying that the center is performing at or above the established standards for the industry. “The distinction places our center among the highest performing centers in the world,” Lori Broadrick, TECC executive director, said in an interview.


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