The ABC11 I-Team obtained videos that are the first examples of what Person County officials call their "game-changing" technology for 911 callers.
The videos are from live calls and were recorded at Person County Emergency Management's offices in Roxboro.
"This is wonderful. This makes 911 dispatchers the true first responder," Brett Wrenn, Person County Emergency Communications Manager, told ABC11. "This is going to give that insight first responders need while they're on their way to these types of events."
Person County introduced the technology in August, and so far its implementation has been limited to mostly fire calls and some "law enforcement," Wrenn said.
The video feature starts only after a caller phones in regularly to 911, then the dispatcher uses discretion if he or she thinks live video might provide more information. The dispatcher will then offer to send a link via text message to the 911 caller, and if the caller accepts permission, opens the secure video chat.
Eyewitness ABC 11 News
Thanks to a recent effort by area Realtors, a smoke detector-distribution campaign will resume this week in Mount Airy.
An effort has been under way by Mount Airy Fire Department members since 2014 to provide smoke alarms for free to homes lacking workable devices, which is rotated among different neighborhoods.
However, it was threatened this year due to funding that supplied the detectors being slashed by the N.C. Department of Insurance.
This meant a local effort, credited with triggering an escape from at least one burning home in recent years, would be discontinued — that is, until the Surry Regional Association of Realtors stepped forward to contribute 100 smoke alarms.
That is allowing the next phase of the giveaway to occur on Wednesday through Friday of this week from 5 to 8 p.m. each day.
Mount Airy News
Highway 11 in Lenoir County from Cunningham Road to Ferrell Road is reopen Tuesday morning following a Carbon Dioxide leak.
Authorities say it happened at NuCO2, which is a facility that carbonates beverages.
The hazmat team out of Williamston arrived on scene and had the situation under control within an hour.
A one inch thick line was leaking CO2 and the amount of CO2 supply went down from 16,000 pounds to 1,000 pounds inside the tank.
CO2 can be dangerous if the vapor cloud is thick enough to overpower the amount of oxygen in the air. Anyone inside a cloud that thick could suffocate.
Firefighters on scene say the cloud is no longer that thick and there is little danger to the public at this time.
The road reopened shortly before 11:00 p.m. Monday.
WITN-TV NBC 7 Greenville
Charlotte Fire says the massive two-alarm blaze that broke out at an east Charlotte apartment complex was set intentionally.
Officials say the unoccupied two-story apartment building at 6600 Black Yateswood Drive, which was under major renovations from a previous accidental fire, went up in flames just before 6 a.m. on Monday, Oct. 14.
Upon arrival, heavy smoke was billowing and flames were shooting out of the building. The fire was declared under control around 6:55 a.m. Monday.
The building does not house any current residents and no injuries were reported. Officials estimate the cost of the damage is about $500,000.
WJZY Fox 46 Charlotte
Several fire departments and the North Carolina Forest Service responded shortly after noon Monday when a planned burn got out of control.
It happened at 625 Oak Grove Road in Marshall. “It’s real dry right now. I have no idea why they were burning,” Jupiter fire chief Jeff Allman said.
Allman said his department was one of four on the scene. Barnardsville, French Broad and Marshall fire departments, along with the North Carolina Forest Service, also fought to contain the fire to half an acre.
Allman said, at one point, three homes in the area were in jeopardy.
In addition to the dry and windy conditions, there were things on the property that could’ve helped the fire grow quickly, Forest Service officials said.
“With the wide open sun exposure on this powerline right away and on this grass, you have really flashy fuels that can consume very quickly “ forest ranger Tyler Myers said.
WLOS-TV ABC 13 Asheville
Both fires at a Durham car wash that happened less than 24 hours apart have been ruled to be arson.
Durham Deputy Fire Chief Chris Iannuzzi confirmed the cause of the fires.
Tin City Hand Car Wash on the 1000 block of Fayetteville Street caught fire again, with firefighters responding Tuesday morning around 3:30. The fire was under control in about 20 minutes but caused heavy damage to the roof and inside of the structure. There were no injuries.
ABC11 news crews were there to capture huge flames coming from the roof.
Monday morning around 5 a.m., firefighters responded to the same building.
Anyone with information about either fire should call either Assistant Fire Marshal Ashley Fletcher or Fire Inspector Darius Ricks.
WTVD-TV ABC Channel 11