26 percent of 911 calls in Medical Lake weren't being answered; here's how the small town fixed the problem

  • Source: KHQ-TV NBC 6
  • Published: 08/21/2019 02:40 PM

In Medical Lake, if there was a fire, car crash, or any big emergency, one in four 911 calls, weren't being answered. "We've struggled to meet the rising call demands out here," former Fire Chief, Jason Mayfield, said. The Medical Lake Fire Department, until Wednesday, was made up completely of volunteers, something that Chief Mayfield says, has been hurting the community for years. "It's not just something that's Medical Lake, it's industry wide. Volunteers are down across the country, it was just a matter of time before the wheels completely fell off," Chief Mayfield said. If Medical Lake volunteers couldn't respond to a call, firefighters from Downtown Spokane, Spokane Valley, or the Northside, had to hustle to the small town, hoping to get there in time. These calls weren't free, and were costing taxpayers from other cities. Medical Lake decided in August, they wanted a change. It was time to hire full-time firefighters and EMT's.



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