For first responders in Kittitas County, working with their current 911 system makes their job even harder.
"We do have deputies who routinely have to deal with challenges of dealing with known dead spots," said Inspector Christopher Whitsett with the KCSO.
Kittcom says their current radio system is from the 1980's and is being held together by parts from E-Bay.
Both Kittcom and the Kittitas County Sheriff’s Office have said the system does not work in rural parts of the county. "There have been periods where even spots that aren't normally dead suddenly are, and it may be a day or two or three before those communication lines are back up," Whitsett said.
Kittcom says their latest technology is already 10 years old.