The dispatchers working behind the scenes in an emergency are among the most important individuals assisting police, sheriff’s deputies, firefighters and EMTs on the front lines.
“We’ve had some officer-involved shootings recently,” Madison County Sheriff Ron Ball said. “The radio traffic that is going on during an event like that — there’s a lot — and we depend on these guys.”
In Madison County, dispatchers are now armed with the latest, cutting-edge technology and equipment following a ribbon-cutting ceremony Thursday for the region’s second-largest dispatch center located in Rexburg.
“Any 911 call, any emergency, any time you can hear sirens — it’s all coming through our center,” said Cullin Sherman, Madison County Sheriff’s Office information technology director. “We manage everything within (Madison) County.”