New telehealth program helps keep patients out of emergency rooms across the state

  • Source: WNYT-TV NBC 13 Albany
  • Published: 02/01/2023 12:00 AM

UCM Digital Health and MVP Health Care are teaming up to launch a program to reduce emergency room visits and hospitalizations. The initiative is called Treatment in Place. It will provide MVP members with access to the right care, at the right time, wherever they are. Treatment In Place is activated when an MVP member calls 911 and EMS is dispatched. Through the program, EMTs and paramedics in partner organizations now have access to the UCM team. This includes their medical staff and a team of care coordinators. EMTs then work with a UCM emergency medicine-trained physician via telemedicine to quickly treat patients who have non-life-threatening conditions. The treatment in place program is now available in local counties – including Albany, Rensselaer, Schenectady, Saratoga, Warren, Washington, Greene and Columbia.


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